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Stephen H. Provost is an author of paranormal adventures and historical non-fiction. “Memortality” is his debut novel on Pace Press, set for release Feb. 1, 2017.

An editor and columnist with more than 30 years of experience as a journalist, he has written on subjects as diverse as history, religion, politics and language and has served as an editor for fiction and non-fiction projects. His book “Fresno Growing Up,” a history of Fresno, California, during the postwar years, is available on Craven Street Books. His next non-fiction work, “Highway 99: The History of California’s Main Street,” is scheduled for release in June.

For the past two years, the editor has served as managing editor for an award-winning weekly, The Cambrian, and is also a columnist for The Tribune in San Luis Obispo.

He lives on the California coast with his wife, stepson and cats Tyrion Fluffybutt and Allie Twinkletail.

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On Life

Ruminations and provocations.

Filtering by Category: Business

How Marc Jacobs' perfume ad perpetuates fake diversity

Stephen H. Provost

It’s as if someone made a company video about inclusion that featured a number of people of color, women, and LGBTQIA individuals, only to conclude it with the smiling face of a 60-year-old white male holding a sign that reads, “This is what diversity looks like.”

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Corporate apocalypse: Feeding the hand that bites us

Stephen H. Provost

1920: The customer is always right.

2020: The stockholder is always right.

This ain’t your grandfather’s capitalism. The myth of American capitalism endures: If you have good ideas and work your ass off, you’ll get ahead. But the reality is very different: Instead of rewarding hard work and pursuing customer satisfaction, modern capitalism is designed to reward shareholders, and everyone else be damned.

Two things made this possible:

  1. Corporations replaced small business as the dominant force in the nation’s economy.

  2. Convenience replaced service as the most important element (along with price) in the consumer’s daily lives.

Convenience is king

As customers demand more convenience, business is motivated to provide it. But doing so requires technological advances that, in turn, require investment – often more investment than a small business can afford to make. It’s only natural (and sometimes, perhaps, essential) that such a business seek outside money to finance the necessary improvements.

The problem is that, once a business secures financial backers, it becomes responsible to them rather than its customers, much less its employees. Shareholders want a business to maximize profits and minimize expenses, regardless of the cost to worker morale, consumer service or even the company’s reputation. Just hire a glitzy PR firm and make some strategic donations to charity, and you can still look like a good guy even when you treat your employees and your customers like shit.

Andrew Carnegie used part of his fortune to create libraries, but does that make him a “good guy” when he earned that money by paying his employees a pittance and pushing them beyond their limits?

A return to the late-19th century world of Carnegie becomes easier when convenience and immediacy are valued more highly than quality and service.

When service doesn’t matter as much as convenience, the people who provide that service become expendable. When you pump gas yourself, you don’t need an attendant to do it for you. When you buy goods at self-service check stands, you don’t need cashiers anymore. When people demand news the moment it “breaks,” you don’t need copy editors to check for spelling or accuracy, you just need a program to make sure you’re online first.

The Matrix has you

But in demanding convenience, consumers have put themselves in a bind – and, in many cases, have cut off their collective nose to spite their face. How convenient is it, for instance, to navigate a phone tree, then wait on hold for an hour until the next customer service rep is free to take your call (or start all over again when you press the wrong button or you’re “accidentally” cut off)? How convenient is it to use one of those self-service check stands when the scanner keeps malfunctioning? Or to check the accuracy of a story via Snopes because journalism is done on the fly, rather than with care and precision?

Then there’s the identity theft that comes with using debit cards and computer programs vulnerable to hackers. Now that’s really convenient! (Note sarcasm.)

Here’s the rub: Convenience doesn’t always make life easier, at least not in the long run. It often just frees up more time for us to become busier, take on more commitments and, in the end, become more stressed out. We’ve devalued human interaction as consumers, and that interaction becomes the first thing we sacrifice in our personal lives when we start to feel overloaded. The result is a vicious circle of busyness and isolation.

We become, in a very real sense, dependent on – even addicted to – convenience and instant gratification. And, as with any addiction, the “highs” get less intense, the “lows” get lower, and the dependency grows stronger as time goes on.

Corporations know this and, as we become more dependent, they have less incentive to provide that high. Because. They. Have. Us. Hooked. Once they do, shareholder and consumer interests that once seemed aligned in the quest for convenience are no longer in sync. For corporations, convenience was always just a means to an end: maximizing profits for shareholders. Once it no longer serves that purpose, corporations will discard it like yesterday’s news.

Toxic capitalism

When’s the last time you stopped at a full-service gas station or were put directly through to a live operator willing and able to answer your questions? It’s probably been a while. That kind of service has largely gone by the wayside, and (in most places) you no longer have any option but to pump your own gas or navigate that phone tree. It all happened right under our noses, so gradually we barely noticed. But now, here we are, and we’re no turning back.

Once they’ve eliminated all our other options, corporations have no more incentive to provide service, convenience, low prices or anything else. The consumer becomes irrelevant, and only the shareholder matters. Instead of personal service, we get automated phone trees and overseas operators. Instead of quality, we get planned obsolescence. We were supposed to have learned this lesson more than a century ago, when monopolies were working employees to death (literally in some cases) and foisting off bogus “miracle cures” on consumers. But apparently, we’re going to have to learn it all over again.

Capitalism works well when it encourages competition; when it discourages it, it’s toxic.

Want evidence? What ever happened to Marshall Field’s or Rich’s or Filene’s or Jordan Marsh? They’re all Macy’s now. Every single one of them. In the 1960s, there were dozens of regional discount retailers; today, there’s Walmart. And Target.

As Facebook has all but cornered the market on social media access, has it become more flexible or more controlling? Have those controls become more in tune with the user or the shareholder? Since Facebook went public, its quest to maximize profits by allowing corporations access to personal profiles – and by looking the other way on Russian interference – has been widely publicized. But we still use it because most of our friends are there, not on Ello or MeWe. We’re addicted. We’re stuck.

Tainted government

The government, meanwhile, enables and accelerates this process. It’s no secret why this happens: The same corporations that have the money to invest in business have the money to lobby Capitol Hill – to their benefit, and to the detriment of their competitors.

Many of those competitors are small businesses, who then have little choice but to go public themselves so they can get money to pay for their own lobbyists.  

The 2018 tax cut is a great example of how this works. Whom did it benefit most? Small businesses that need help to compete or corporations that will use the advantages to consolidate their stranglehold and eliminate even more choices?

We know the answer to that question.

Before the trust-busters broke up Standard Oil’s monopoly at the dawn of the 20th century, cartoonists portrayed it as an octopus, with its tentacles wrapped around everything from the U.S. Capitol to statehouses to investors. Walmart, Amazon, Facebook, Google and others are on the brink of becoming today’s version of Standard Oil.

Customer service died decades ago. Convenience is on its last legs. Can a return to snake oil and sweatshops be far behind?

Tyranny by algorithm: Facebook doesn't want you to read this

Stephen H. Provost

If you’re on Facebook, chances are you won’t see, let alone read what follows. Facebook’s latest algorithm will probably deposit it in the dustbin of oblivion.  

Facebook doesn’t want blogs like this cluttering up its precious feed. It wants you to watch videos. And more videos. And even more videos. It also wants to divert you from the news feed altogether so you’ll spend more time on its largely ignored “Facebook Stories” feature (an attempt to be more like Snapchat).

Hey, Facebook, if I wanted something like Snapchat, I'd use ... Snapchat. If I wanted to watch videos, I’ll turn on my TV or hop over to YouTube. At least there I can choose what I want to watch. 

This is the crux of my problem with Facebook, and I suspect others are having the same issue: Facebook is giving users less and less control over their experience on the platform and trying to force its own preferences down our throats.

Users taken for granted

This will end badly for Facebook, but it’s operating in full panic mode and isn’t interested in playing the long game. It’s obsessed with the two-front war it’s waging in the present moment. One one side, it’s on the defensive against charges that it unwittingly facilitated Russian election meddling. On the other, it’s trying to placate stockholders who are demanding continued growth – in spite of the fact that nearly 30% of the world’s population (2.23 billion) are active users of the platform.

In a world of 7.6 billion people, not all of whom are connected to the internet, there’s only so far you can grow. But you can increase engagement time, which is something videos do. So, naturally, Facebook is foisting more videos off on us. (Many newspaper websites are trying the same trick, ignoring the fact that a whole lot of people actually enjoy reading the newspaper, not “watching” it. As I mentioned, we have YouTube and cable news channels for that.)

On July 26, Facebook stock lost about one-fifth of its value, or $120 billion. No wonder the company is panicking.

But it’s so busy responding to stockholder demands and charges of Russian tampering that it’s forgotten about its users. In one sense, this is nothing new. Facebook seems to be continually tweaking its algorithm and periodically faces outcries for changes to its format. Those outcries tend to die down after a while because Facebook is by far the most widely used social media platform. It enables users to reach the most people, so users grouse, bite the bullet and keep on coming back.

Antisocial behavior

Consider this, however: The more restrictive Facebook becomes, the harder it will be to connect to so many people, and users will eventually get wise to this. Facebook recently announced it would be ending users’ ability to access custom feeds for different groups of friends on Apple devices, forcing us to rely on its main feed for everything from our iPhones.* This means it will be harder to choose whom to interact with online. We might have 3,000 friends among those 2.3 billion users, but we'll really have to work to get in touch with more than, say, a couple of hundred – and many of those not on a regular basis.

This might be good for advertisers, but it’s bad for users who want more options, not fewer. Instead of building bridges between users, Facebook is erecting walls. That's anti-social, which isn't what you're looking for on social media.

In contrast, other media platforms are boosting user choice while Facebook is restricting it. My cable TV package allows me to play shows on demand, record them to watch later and choose among hundreds of channels. I can freeze a show if I’m distracted and rewind it so I don’t miss a beat. I couldn’t even imagine doing that back in the ’80s or ’90s. But today, I have the choice.

Facebook users don’t.

Having endured criticisms from users in the past, Facebook may well be taking them for granted. That’s a dangerous game to play. Facebook has been at the top of the social media mountain for a decade now, which is an eternity in the world of social media. Remember when AOL ruled the internet? Netscape was the wave of a future that never arrived. MySpace was a two-ton gorilla for a couple of years before Facebook shot it off the Empire State Building. Google+ was the next big thing.

Offline, newspapers once seemed as integral to American life as highways and fast-food chains. Now they’re fighting for survival as they pursue a Facebookesque strategy of giving readers fewer choices (smaller sections with fewer pages and less comprehensive stories).

Not invulnerable

There are other options out there. Twitter, in trouble a couple of years ago, redesigned itself to look more like Facebook (or at least like Facebook did then). It’s possible that Trump and other celebrities’ continued use of the platform gave it enough of a reprieve to pose a challenge to Facebook in the future. Or something else may emerge.

If Facebook thinks its impervious to user concerns, it needs to think again. Users will find or build a better mousetrap for themselves, with a greater variety of cheese that doesn’t clamp down quite as hard.

Then those shareholders will be really unhappy.

* Note: Facebook’s announcement says: “Starting August 9, 2018, you won't be able to use friend lists to see post from specific friends in one feed using the Facebook app for iOS devices,” but it doesn't say this is because of a problem interfacing with iOS. Instead, Facebook’s stated purpose is “to focus on improving your main News Feed experience.” This story has been updated to reflect that the change applies to the Facebook app on iOS.

Stephen H. Provost is an author, historian, former journalist and media critic. His book Media Meltdown in the Age of Trump is available on Amazon. He's on Facebook (for now), Twitter (intermittently) and Instagram, waiting impatiently for something better to come along.

This is what it's like to be laid off in America

Stephen H. Provost

This is what it’s like to be laid off in America. Whether you’ve been working at an auto plant or a steel mill, at a department store or a white-collar job.

It means telling your family you no longer have a job, and feeling like you’ve let them down by failing at the one thing that you’re best at. The one thing they were counting on you to do.

It means trying to act “professional” even though you’re suddenly without a profession.

It means no longer living from paycheck to paycheck, because now you’re living from no check to no check.

If unemployment is low, you see yourself as part of the bottom 5 percent. If it's high, you feel like just another statistic.

It means asking others for help even as you update your resume to read that you’re a “self-starter.”

It means knowing you might not have the money to pay the rent, but that you might not have the money to move, either.

It means being pissed as hell that you’re losing your health insurance. That you might have to accept a job that doesn’t include that benefit. And that the government still hasn’t figured out how to be compassionate to its citizens when it comes to their health.

If it even wants to.

This is what it’s like to be laid off in America …

It means starting from scratch in the middle of life. It means putting plans for vacations and celebrations on hold. Indefinitely.

It means changing your personal information on Facebook from “works at” to “worked at,” and signing up for LinkedIn again, which you’ve let lapse because you’ve never had much use for it and thought you never would.

It means listening to people tell you how sure they are you’ll find something else, something better, and agreeing with a smile because it’s socially acceptable, even though deep down inside, you have no idea whether it’s true or not.

When strangers ask you what you do for a living, it’s too embarrassing to tell them you’re unemployed, so you cushion the blow by saying you’re “between jobs,” even though you know they’ll get the message, anyway. Which is something you didn’t want to share. But, again, it’s the socially acceptable thing to do.

And if you’ve got impostor syndrome, if you feel like you’ve been faking it all along, you take this as confirmation. But knowing you were right doesn’t help because you’d been hoping you were wrong.

Yet now you have to put your best foot forward and sell yourself again, even though you’ve been made to feel as worthless as you have in a very long time. You know it’s not your fault, but that doesn’t stop the emptiness that somehow manages to tie itself in knots down in the pit of your stomach.

It means feeling taken advantage of, betrayed and used. You find yourself saying the words “irrelevant” and “expendable” in your head, and applying them to yourself.

This is what it’s like to be laid off in America …

It means putting on a brave face for co-workers at your going-away party, even though you know you might never see them again and, yes, you’ll miss them. They say nice things about you that make you choke up, and they give you heartfelt gifts. This makes you feel like you’re a Viking at your own funeral, receiving treasures to preserve you in the afterlife, and you tell yourself you were slain in battle and that being a Viking is pretty damned cool.

You tell yourself that there are far worse things in life, like incurable cancer or losing a spouse that it would be far worse to wake up each morning without the love of your life beside you, or knowing that you only had a short time left to live. But knowing these things doesn’t help; it just makes you feel guilty for feeling bad about your own situation when others have it worse, and that guilt is like toxic frosting on top of the pain you’re already feeling.

It’s being told that it’s nothing personal. That it’s a business decision. And you want to tell them that people are more important than their bottom line, but you know it won’t make any difference, so you keep your mouth shut and act professional. Like you understand. Like you’re comforting them. But they’re the ones who don’t understand.

When they say that, it’s like when your significant other breaks up with you and says, “It’s not you. It’s me.” And you want to say to the bearer of this bad news, “If it’s your fault, then why aren’t you handing in your resignation?

You wish it had been a performance issue, because then they would have just written you up and you would’ve had a chance to improve. Then you would have had some control over the situation.

Not like this.

You wonder if you were let go because you were making too much money. If you did your job too well and they could no longer afford someone with your skills. Was this your Catch-22? If you do well, you’ll get a raise, but at the end of the day, that will be the cause of your termination?

You feel like collateral damage, marginalized into the minefield of someone else’s bottom line.

It’s hating that your former employer did this to you, but wishing the best for the people who still work there. Your former comrades in arms. Your friends. It’s trying to reconcile those two feelings in the back of a mind beset by new worries and fresh disappointment.

But mostly, you just feel empty and rudderless, hurt and alone. And disempowered.

This is what it’s like to be laid off in America.

 

The economy, identity politics and the collapse of neoliberalism

Stephen H. Provost

Back in August of 2015, activists with the group Black Lives Matter disrupted two rallies in Seattle for Democratic presidential candidate Bernie Sanders. The group succeeded in keeping Sanders from speaking about his agenda.

The surreal part of all this is that the agenda in question wasn’t some far-right attempt to marginalize African Americans. It was just the opposite: It included such proposals as free college education and a $15 minimum wage – proposals that, if implemented, would have helped poor and working class African Americans more than anything the other major candidates were suggesting.

As of 2010, the poverty rates for African Americans were 27.4 percent, the highest among any racial or ethnic group. Yet despite this, African Americans overwhelmingly preferred Hillary Clinton over Sanders in the Democratic primaries, 76 percent to 23 percent. Some of this might have been chalked up to name recognition, and Clinton certainly had a stronger ground game among black voters.

But on policy, it’s hard to argue that Sanders’ proposals wouldn’t have done more to lift African Americans out of poverty than Clinton’s.

Meanwhile, Sanders actually won a slightly greater proportion of the white vote than Clinton did, appealing to many of the same working-class white Americans whose votes Donald Trump used as the touchstone for his victory over Clinton in the general election.

Where neoliberalism went wrong

So, what happened? Why did poor and working class blacks vote so overwhelmingly for Clinton in the primary, while poor and working class whites turned out in droves for Trump in the general election.

The answer seems obvious, although it won’t be popular among some of my readers: People on both sides of the racial divide have emphasized that divide to such an extent that racial identity has become more important in defining political allegiances than actual policy - even if that policy might help both sides.

Who benefits? Anyone wishing to maintain the economic status quo … which isn’t really a status quo at all, because the wealth gap between rich and poor has continued to grow. And it’s done so with both a Republican (George W. Bush) and a Democrat (Barack Obama) in the White House.

Before anyone yells “false equivalency” – an increasingly common and often fallacious rejoinder that’s intended to shame people into shutting their mouths – I’m not equating Bush’s catastrophic economic policies with Obama’s efforts, which did succeed in bringing the unemployment rate down substantially and stimulating an economic recovery. Few people would (or should) argue that even a sluggish recovery is better than the worst economic downturn since the 1930s, but neither should anyone turn a blind eye to the increasing wage gap and unabated downturn in quality of life for poor and working class Americans of all races.

Yet that’s precisely what the party regulars on both sides did. Jobs continued to be shipped overseas. Mainstream politicians on both sides of the aisle all but ignored the economically fueled Occupy movement. Everything was business as usual.

Going on the defensive

This might not have been surprising from the right, which has long taken a pro-business, anti-labor stance. What is more surprising is that the left hung working class America out to dry. Tired of being branded “socialists,” they stopped defending unions and started to look more and more like proponents of what might be called trickle-down light.

Then, when Sanders drew a large following not just despite but because of his self-identified socialism, they ignored it. And when Trump took up a populist tone in the general election, they tried to ignore that, too. Neither candidate fit into their preconceived notions about how Americans should behave.

Those preconceived notions originated with their decision to abandon the struggle for equality in favor of a struggle for identity. In doing so, they put a premium on lip service to various racial, ethnic and other groups while putting economic concerns on the back burner – even though it was those very concerns that could have united poor and blue-collar blacks, whites, Latinos, LGBT individuals, women and anyone else struggling to make a living.

The result? Low-income black voters weren’t comfortable with Sanders because, even though his policies would have benefited them more than Clinton’s, he didn’t speak the language of identity that the Democratic Party has spoken for more than two decades now. Low-income whites, meanwhile, were turned off by Clinton’s rhetoric precisely because it did put a premium on identity, rather than addressing their concerns about how to put bread on the table.

Neoliberals aren’t entirely to blame for this. Bigotry plays a huge role. African Americans face troubling issues that most white voters don’t have to deal with: social prejudice; police profiling; unjustly harsh sentencing and disproportionately high incarceration rates. The list could go on. Where neoliberalism has failed is in reacting to bigotry defensively, through identity politics, rather than going on the offensive to improve the lives of those targeted by the bigots.

Clinton and the neoliberal Democrats have spoken to these issues – all the while ignoring the economic issues that facilitate prejudice as much as anything else by locking people on the lower rungs of the economic ladder. As mentioned earlier, African Americans constitute the highest percentage of those at the bottom.

As economic status solidifies, so does social prejudice. Just look at the rigid Hindu caste system if you want to know where this process ends up.

Identity vs. behavior

Putting identity over equality is, of course, an attractive message to people who have been discriminated against based on the color of their skin, their gender, their sexual orientation. But there’s a difference between standing up for a specific group of people and standing up against bigotry, no matter how it manifests itself.

This is a crucial distinction. The former course, pursued by neoliberals, focuses on defending identity, while the latter focuses on ending bigoted behavior that targets people because of their identity, regardless of how or against whom it manifests itself. Ultimately, it’s not anyone’s identity that is – or should be – the issue, it’s the behavior of the bigot.

So, while the neoliberals have been preoccupied with defending something that shouldn’t need to be defended, guess what? The bigotry that’s been condemned for decades has become normalized. It’s still hard for me to imagine that the American people were so willing to elect a candidate such as Trump, who expressed such unapologetically prejudiced views. But even when the Democrats pointed this out, they were viewed by many as doing so not because they were against bigotry, but because they were trying to enforce the identity politics of political correctness. They came across as playing politics, rather than trying to further the cause of struggling Americans.

Voters, not candidates

Trump and Sanders had one thing in common, as pundits have frequently pointed out: They’ve branded themselves as populists, champions of ordinary, struggling, roll-up-your-sleeves Americans. Sanders lost in the primary because he was competing in a party that long ago abandoned its working-class roots for the sake of embracing identity politics. Trump won the general election precisely by repudiating this gospel of identity and focusing on the economy.

He cast himself as St. George, eager to the dragon of politics as usual, and the millions of voters believed him.

Yes, Clinton won the popular vote, but I’ve had yet to hear anyone argue that she did so by presenting a hopeful message to working-class America. The message she did spread in that regard was largely borrowed – reluctantly and less enthusiastically, it seemed – from Sanders. More likely, Clinton won the popular vote not because of her economic proposals, but because of Trump’s glaring deficiencies in experience, character and common decency.

Without these issues to contend with, it’s a fair guess that any candidate without Trump’s monumental flaws who succeeded in addressing working class concerns would have won the election in a landslide. Party be damned.

Not all Trump voters are bigots. Most of them aren’t. But they’re so concerned with an economic situation they actually share with many Democrats that they overlooked the unprecedented divisiveness of Trump’s campaign to vote for him. By the same token, not all Democrats are tone-deaf to the idea that fighting for equality is more important than clinging to the divisiveness of identity politics. If they were, more than 43 percent of the party wouldn’t have voted for Sanders, who remained in the hunt for the nomination into the summer. (This despite being a virtual unknown who lacked national recognition at the outset of the campaign, not being taken seriously by the media for months and facing active opposition from the party apparatus.)

The sad thing about all this is that bigotry and identity politics have succeeded in dividing Americans with shared economic concerns by pitting both ends against the middle. I have no doubt that, had Sanders won the Democratic nomination, he would have won many of the same voters who supported Trump in the general election, not because he and Trump are anything alike, but because so many voters who backed both men shared the same concerns.

If the 2016 election taught us anything, it’s that the candidates themselves don’t matter nearly as much as the concerns of the voters. We ignore them at our own peril.

As a nation, we can recognize that inequality is an issue that concerns us all. Or we can continue to be pawns in a game of divide-and-conquer that sustains both bigotry of the far right and the identity politics of neoliberalism while accomplishing little to address the shared concerns of those who are struggling.

The choice is ours. I hope we make the right one.

Trump's secret weapon: The marginalized American worker

Stephen H. Provost

Hillary Clinton’s mistake was not taking to heart the phrase that defined her husband's success in 1992: “It’s the economy, stupid.” That was a long time ago, but it’s not as though she hadn’t been reminded of that reality since then – by her opponent in the primaries, Bernie Sanders.

She didn’t listen to the fears and frustrations that working-class Americans were expressing through Sanders, so voters in the general election made her listen. By voting for Donald Trump.

Much has been made about James Comey's email letter, about questions concerning Clinton’s honesty and trustworthiness, about the “baggage” she brought to the race. She was, without question, a deeply flawed candidate with very low approval ratings. But to blame any of these factors for her defeat would be to miss the real message sent by voters who elected Trump.

Don’t forget: Trump’s approval ratings were even lower, and a majority of voters considered him poorly qualified to be president. It wasn’t as though they were ignorant of this and wanted to vote for arrogant narcissist who bragged about groping women and insulted veterans, disabled people and religious and ethnic minorities. Some of them, no doubt, did, and yes, that’s scary. These are the same people who are defacing property with Nazi and anti-immigrant graffiti in the election’s aftermath.

But I’m willing to bet the vast majority of Trump voters didn’t support him because of these views, but in spite of them. Sure, some closet racists have been emboldened by his victory. But I simply won’t believe that half the people in this country are a bunch of bigots with a secret desire to perpetrate violence on anyone who’s different.

A marginalized working class

It isn’t as though the Republican Party machine wanted Trump. They wanted someone who would continue to ignore the working class and kowtow to corporate interests (their initial choice, you’ll recall, was Jeb Bush).  Whether Trump’s campaign rhetoric about improving the lives of the working class was sincere or merely lip-service to America’s blue-collar workers remains to be seen. The proof will be in the pudding. Like most critical thinkers, I’ll believe it when I see it.

But the point is, whether it was sincere or a bunch of B.S., it worked. The Democratic Party apparatus threw its working-class base under the bus by ignoring Sanders’ critiques in the primaries and skewing the nominating process against him, in favor of Clinton. Sanders did such a good job of highlighting their concerns – based on decades of consistently doing so – that by the time Clinton agreed to adopt some of his ideas as her platform, it came across as a halfhearted, politically motivated case of “me too.”

That’s where the trust issues hurt her most. A lot of people simply didn’t believe she was sincere about helping the working class and ignored her ideas to do so – many of them lifted from Sanders’ campaign – because they seemed like just another case of political expediency. Clinton’s (and the Democrats’) credibility on this issue was so low that vast numbers of voters preferred a man from the billionaire class who has exploited his own workers in the past and run a series of apparent con games, such as Trump University.

That’s how low Clinton’s credibility was, because again, it isn’t as though voters didn’t know these things about Trump. It isn’t as though they approved of them. It’s just that they mattered a lot less than the hope, even a faint one, that Trump might actually improve their situation. Clinton failed to inspire such hope and represented the status quo – in part because of her status as the “anointed” establishment candidate and in part because of her record.

Sanders’ endorsement of her held little weight, because it was perceived as “what was expected” politically and more an attempt to stop Trump than a full-throated advocacy for Clinton. The damage had already been done in the primaries and long before that.

Trump makes the sale

The worst thing the Democratic Party leadership did in its nominating process was to actively promote Clinton as its candidate before she got the nomination. Not only did this seem to dismiss Sanders’ concerns about the working class – which Trump later appropriated – it also lent credence to Trump’s later claims that the system was “rigged.” Never mind that a general election is far different (and infinitely harder to control) than a primary election. The impression was there, and Trump exploited it.

He saw an opportunity and seized it.

It’s true that some working-class people are redneck racists. But most of them are just hard-working folks who got tired of going unrepresented by a Republican Party that long ago sold out to corporate greed and a Democratic Party that first stopped listening, then had the temerity to shush their spokesman within the party, Sanders.

Had either party listened to working Americans, we wouldn’t have Trump. Both parties were, and probably still are, tone-deaf to the concerns of the working class. They’re caught up in elitism, ideologies and feeling entitled to the support of people they’ve abandoned. This is what the voters told them by repudiating every establishment candidate in this election cycle.

If you’ve read my earlier entries, you know my opinions of Donald Trump; there’s no need to rehash them here, because they’re not the point. The point is that millions of Americans felt ignored, dismissed and taken for granted by the two political parties. They’re not just a “basket of deplorables,” as Clinton called them, or Mitt Romney’s 47 percent who don’t matter. They’re people with real concerns that the two major parties have failed to address.

This kind of thing has happened before. There have been populist movements under the likes of Huey Long, William Jennings Bryan, Ross Perot and even Teddy Roosevelt – but none of them (not even Roosevelt) won the presidency as populist candidates.

Trump did. That’s not an endorsement on Trump’s character or moral fiber, it’s an indication that Americans today are more fed up with the political establishment than ever before. They got mad as hell, and they weren’t going to take it anymore. That’s why Trump won.

That’s where we’re sitting where we are today: because it really is the economy, stupid.