Our addiction to outrage only empowers the bigots

One unfortunate byproduct of the internet age is the rush to judgment: the pressure to decide – and boldly declare – just how despicable an act is before we know all the facts.

But if we can’t just blame the internet, not if we want to be honest with ourselves. The internet is a tool, one we use to justify our own laziness and focus our addiction to outrage. We want to be pissed off. We want to feel superior, to believe that we are best equipped to make decisions about other people’s lives.

When we aren’t.

That’s not the worst of it. Outrage is contagious, viral, if you will. Not only are people tempted into outrage by their own egos, they’re afraid they’ll be shamed shamed – right along with the original target – if they’re not outraged. If something isn’t condemned immediately, suspicion arises.

“You must be one of them. How could you possibly side with that (racist, sexist, homophobic ... fill in the blank) so-and-so? You must be just as bad yourself!”

It’s not hard to recognize the same kind of dynamic that led to communist purges in the McCarthy era. Supposed “sympathizers” were as bad the alleged communists. This isn’t far removed from grade-school scandbox mentality. Growing up in the 1970s, before advances in LGBT rights, kids on the playground were routinely shamed as “gay” if they failed to measure up to some social norm. And anyone who dared defend them was called “gay,” too.

The labels have changed, but the principle remains the same. The process has merely accelerated in the age of social media.

Mob ‘justice’

Mob mentalities weren’t built in a day. They were built in the amount of time it takes to film a video and post it on Twitter. It’s the psychological equivalent of arson: Drop a match by the side of the road and watch it incinerate everything in sight.

Case in point: CNN recently ran a story about Dominique Moran. I mention her name because it’s important, I think, to realize that people affected by our addiction to outrage are real people with real lives that can be turned to shit in the blink of an eye by nothing more than an accusation.

Moran is a 23-year-old woman of Mexican-American heritage, but according to the outrage culture, she was branded as “white” because it’s more convenient to be outraged at white people these days. We wouldn’t want to complicate the narrative, now, would we?

According to CNN, she was working at Chipotle when a group of black customers entered the store. Moran had seen video footage of the men “dining and dashing” in the past when a credit card was declined, so she required them to pay for their meal in advance. One of the men responded by accusing her of racism, then began shooting a video and later posted it online.

It went viral, complete with nasty name-calling and calls for her to be blackballed (“I hope you never get another job”) in the comment field. and She wound up being fired because, you know, outrage demanded it.

The outrage had taken on a life of its own.

Perfect storm

Modern outrage is the product of a perfect storm. On the one hand, you have a media culture built on the constantly shifting foundation of instant gratification. Social media enables it, and the news media perpetuates it. When you’re chained to a 24-hour news cycle, the pressure to be “first” in reporting accusations is immense – especially if it’s already trending on Twitter. If you’re out there “ahead of the story,” you’ll get more clicks, more viewers ... and more advertising revenue. The pressure inherent in “breaking the news” makes an earlier era’s rush to hit the newsstands first look like a walk in the park. And it makes mistakes all but inevitable. (For more on this dynamic, see my book Media Meltdown.)

On the other hand, there’s an understandable frustration with our legal system. When monied elites can run out the clock on justice by filing endless appeals, or use their resources to make legitimate accusations “go away,” is it any wonder mob justice becomes attractive? There’s a lot of truth to the old saw that justice delayed is justice denied, so it’s natural for social justice vigilantes to take matters into their own hands.

There’s just one problem. It doesn’t work. You wind up “winning” a battle with a straw man and losing the war against the monster.

At what cost?

The cost goes of our rush to judgment goes far deeper than Dominque Moran’s anxiety and lost job, or the other highly personal costs born by any individual who’s falsely accused. Because whenever we sacrifice an innocent victim on the altar of our outrage, it gives real racists, sexists and homophobes ammunition to argue that they’re being set up and persecuted. It uses real victims like Moran as an excuse to promote the kind of false victim mentality that attracts people to racist and sexist groups in droves.

If you’re a member of the outrage culture lamenting the rise in white supremacy, you might be part of the problem. When you point that finger to scapegoat Dominique Moran or some other person you’ve never even met, four others are pointed straight back at you. And if you refuse to admit it, the problem only gets worse – which will further fuel your outrage. And that of the racists on the other side. Vicious circle doesn’t begin to describe the damage.

In our rush to judgment against the Dominique Morans of the world, we give the real enemy – white supremacists, neo-Nazis, homophobes and their ilk – an excuse to dismiss credible accusations as merely another “left-wing conspiracy.” Worse, we give people on the fence an excuse to believe them. We can’t afford to do this.

The antidote to “justice delayed” is not “injustice imposed,” which is exactly what the outrage culture – fueled by media pressures and social media access – promotes. Our judicial system may be imperfect, and at times unjust or even corrupt. Still, that doesn’t mean we should turn the gavel over to social media vigilantes fueled by sanctimony, prejudice and their own fear of being demonized.

But that’s exactly what we’ve done.

Heaven help us.

Purists are making allies an endangered species

Our polarized political tug-of-war has created an odd dichotomy in the middle. On one hand, more and more people are identifying as independents. On the other, these people “aren’t really all that independent,” as CNN wrote in a headline.

The percentage of voters identifying themselves as independents increased from 33 to 38 percent between 1994 and 2018, according to the Pew Research Center. This should have made the so-called “moderate middle” fertile ground for candidates in a general election. But it hasn’t. Instead, politicians have focused more and more about appeasing “the base” – those true believers at either end of the political spectrum.

These true believers, not surprisingly, are more engaged and motivated. Or, to use a term often employed by pundits, the base is “where the energy is.” In other words, people at the extremes are more likely to vote. A Pew poll in the fall of 2018 found that roughly 60 percent of party-affiliated voters said they voted; that compares to just 54 percent of Republican-leaning independents and 48 percent of Democratic leaners.

Because they don’t identify with one side or the other, independents don’t feel as though they have as big a stake in the game. Their concerns aren’t reflected in the shock-addicted media or acknowledged by either of the parties, so why bother? This attitude, however, creates a vicious circle: The less they vote, the less the parties will pay attention to them ... and they less relevant they’ll feel. More and more people feel ignored by the two parties, disengage, and see the parties confirm ignore them even more.

Instead of working together, the true believers are working from both sides to make gaps unbridgeable. Gender gaps, income gaps, gaps between faith and science, between urban and rural America. I could go on.

This hasn’t happened all at once. It’s been occurring over the course of years or even decades, propelled by a number of factors – many of which involve the fragmentation of how we communicate and our willingness to consider opposing views. Like prizefighters, we stay in our own corners (Fox or CNN, Breitbart or the Mother Jones) until it’s time to come out fighting. Then, the Marquess of Queensbury Rules be damned. The transformation from civil society to MMA-style social brawl has been insidious, like a boiling frog.

Those who insist on staying in the middle don’t matter.

This is why the power of “the base” is ascendant even as independents have become the largest segment of voters. It’s why Mr. Trump continues to target his ultra-conservative base, rather than worrying about how independents view him. They don’t matter, because they’re less likely to vote, anyway. And the more they feel marginalized, the higher the chances Trump will win re-election.

But the principle is in play on the left, as well, where intra-party feuding is rampant and political “purity” is reinforced by voter shaming and a series of litmus tests not all that different from NRA ratings an anti-tax pledges on the right. The latter can be traced to George H.W. Bush’s act of reneging on his “no new taxes” pledge. But instead of realizing how badly such pledges boxed them in, Republicans decided to make more of them and be sure they kept them, regardless of whether they were a good idea.

Their willingness to do so helped plant the seeds of the political purity movement we see today, and the resulting trend toward the extremes has been fairly well documented in the political realm.

Disaffected

What hasn’t been mentioned much is that the same dynamic is occurring socially. As with politics, tension has arisen between issues and identity. Many of those issues, indeed, are common to both the social and political realms, but social identities are different, and often less fluid, than political identities, which makes the social dynamic even more treacherous for those in the middle.

A Democrat can always re-register as “decline to state” (in California) or with a different party, and some states, such as Virginia, don’t even offer party registration.

Social identities, by contrast, aren’t that easy to change. Some of them – race, sexual orientation and, to a slightly lesser extent, gender – don’t offer any wiggle room at all. You were born with it, and that’s what you are. It’s slightly less difficult to escape class-based identities, but it’s still no easy task: Those who live in wealthy neighborhoods have a built-in head start on obtaining a good education, making white-collar job connections, and so forth.

It’s no coincidence that the economic middle has been growing less relevant, too (although, unlike the disaffected political middle, it’s shrinking, not growing). Political decisions affect economic realities and reinforce social constructs. So, as the political and economic middles become less relevant, the same thing is happening socially.

The rise of social “purity” on the right has led to a resurgence of newly emboldened white supremacists, nationalists and religious bigots. On the left, it’s led to censorship and political correctness, the free exchange of ideas be damned. The people left out of this are, socially as well as politically, the middle-grounders: the people who want to think for themselves and reserve the right to disagree, on occasion, with those they most often support.

The concept of a “loyal opposition” has gone down the toilet. Either you’re loyal or you are the opposition. That’s Trump’s mantra, to be sure, but the same principle is being invoked, only slightly less explicitly, on the left.

Allies go home

The shrinking social middle consists largely of allies: People who may not belong to a certain group, but support that group as a matter of conscience or principle. Like those in the political middle, they don’t – or can’t – identify with a given “side” in the culture wars, but they nonetheless agree that side should prevail. Maybe in most respects. Maybe in all. They are, however, not the social base. They’re not as personally invested in the struggle and, while they may believe in it, they’re often not as motivated to fight tooth and nail for it.

Plus, many have an aversion to following anything blindly. Even if they agree with most of the actions a group espouses, they reserve the right to think for themselves and politely disagree if they prefer a different course of action.

Increasingly, however, such politeness is met with skepticism and derision. Members of the social base have adopted a motto of “if you’re not for us, you’re against us.” They don’t trust independent allies because they don’t appear to be “all in” for the cause, whether that cause be racial justice, gender equity, LGTBQI rights, or raising the minimum wage. If they disagree occasionally, it’s seen as a red flag that they might not really believe in anything the group stands for. Disagreement is viewed as evidence they’re (at best) slaves to some subconscious social conditioning or (at worst) posers out to infiltrate the movement.

Some question whether a white male can ever really truly be all-in on gender equity or racial equality; whether a cisgender person be all-in on transgender rights; whether a person oriented toward the opposite sex be all-in on LGBTQI rights. There’s always going to be some underlying lack of understanding or potential conflict of interest when the rubber meets the road, or so the purists fear.

Disengaging

If you’re a social ally in the middle and your motives are repeatedly questioned, you’re likely to do exactly what political independents do: Disengage. If you feel shamed for your identity, you’re apt to withdraw. Race, gender and sexual orientation aren’t like political parties; you can’t simply reregister at the drop of a hat. So, you’re left feeling as though you don’t really belong anywhere. You can’t abandon your identity, but you won’t abandon your principles, and that tension isn’t something most people care to live with for long.

It didn’t exist, at least not to this extent, 20 years ago, but social purity tests have poisoned the well, just as surely as political polarization has proven toxic to government. (Lawmakers willing to forge alliances by working across the aisle are all but extinct, thanks to demands for political purity.) In the current environment, many allies become silent supporters, voting their conscience at the ballot box but otherwise keeping their mouths shut in order to avoid taking fire from both sides. They turn their attention elsewhere – to places where they feel like they are relevant: their families, their jobs, pastimes they enjoy. Places where they’re appreciated and feel like they can make a difference.

Political independents are checking out in droves for the very same reasons.

In alienating the social and political middle, extremists are accomplishing their ultimate goal: to create an atmosphere of social and political tyranny ruled by bigotry, censorship and intolerance. It’s the antithesis of what the founders sought to enshrine in the Constitution: a free exchange of ideas that acts as a crucible for progress and innovation.

So much for the American dream. In alienating independents and silencing the middle, we’re killing it. It’s dying from the inside out.